:root{--bg:#f4f6fb;--card:#fff;--tx:#1b2430;--mut:#667085;--bd:#e4e8f0;--pri:#1f9d6b;--pri-esc:#177a53;--perigo:#d64545;--aviso:#e0a100;--lat:#0f1b2d;--lat-tx:#cbd5e1;--raio:12px}
*{box-sizing:border-box}
body{margin:0;font:15px/1.5 system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;background:var(--bg);color:var(--tx)}
h1{font-size:1.5rem;margin:0 0 1rem}h2{font-size:1.1rem;margin:0 0 .75rem}
a{color:var(--pri-esc)}.muted{color:var(--mut)}.oculto{display:none!important}
.menu-toggle{display:none}
.topo{position:sticky;top:0;z-index:20;display:flex;align-items:center;gap:1rem;height:56px;padding:0 1.25rem;background:#fff;border-bottom:1px solid var(--bd)}
.marca{font-size:1.05rem}.marca span{color:var(--pri)}
.topo-direita{margin-left:auto;display:flex;align-items:center;gap:.75rem}.usuario{color:var(--mut);font-size:.85rem}
.hamburger{display:none;cursor:pointer;font-size:1.4rem}
.layout{display:flex;min-height:calc(100vh - 56px)}
.lateral{width:230px;flex:none;background:var(--lat);padding:1rem .75rem;display:flex;flex-direction:column;gap:.15rem}
.lateral a{color:var(--lat-tx);text-decoration:none;padding:.55rem .8rem;border-radius:8px;display:block}
.lateral a:hover{background:#1a2b45}.lateral a.ativo{background:var(--pri);color:#fff}
.lateral .grupo{color:#7d8da6;font-size:.75rem;text-transform:uppercase;letter-spacing:.05em;padding:.8rem .8rem .2rem}
.badge-n{background:var(--perigo);color:#fff;border-radius:999px;padding:0 .5rem;font-size:.75rem;margin-left:.3rem}
.abas .badge-n{background:#e4e8f0;color:var(--tx)}
.conteudo{flex:1;min-width:0;padding:1.5rem;max-width:1100px}
.fundo-menu{display:none}
.card{background:var(--card);border:1px solid var(--bd);border-radius:var(--raio);padding:1.1rem 1.25rem}
.card-largo{margin-bottom:1rem}
.cards{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:1rem}
.card-titulo{color:var(--mut);font-size:.85rem}.card-valor{font-size:1.8rem;font-weight:700;margin:.35rem 0}
.card-link{font-size:.85rem;text-decoration:none}
.pill{display:inline-block;padding:.25rem .7rem;border-radius:999px;font-size:.9rem;font-weight:600}
.pill-ok{background:#e3f6ee;color:#136c47}.pill-erro{background:#fde8e8;color:#a32626}.pill-aviso{background:#fff4d6;color:#8a6500}.pill-neutro{background:#eef1f6;color:#475467}
.btn{display:inline-block;border:1px solid transparent;border-radius:9px;padding:.55rem 1rem;font:inherit;font-weight:600;cursor:pointer;text-decoration:none;background:#eef1f6;color:var(--tx)}
.btn:disabled{opacity:.6;cursor:wait}
.btn-primario{background:var(--pri);color:#fff}.btn-primario:hover{background:var(--pri-esc)}
.btn-ghost{background:#fff;border-color:var(--bd)}.btn-ghost:hover{background:#f4f6fb}
.btn-perigo{background:#fff;border-color:#f0b4b4;color:var(--perigo)}.btn-perigo:hover{background:#fde8e8}
.btn-sm{padding:.3rem .7rem;font-size:.85rem}.btn-block{width:100%}
.acoes{display:flex;flex-wrap:wrap;gap:.6rem;align-items:center;margin-top:.75rem}.acoes form{margin:0}
form.inline{display:inline}
.linha-status{display:flex;justify-content:space-between;align-items:center;gap:1rem;flex-wrap:wrap;margin-bottom:.5rem}
.alerta{padding:.7rem 1rem;border-radius:9px;margin-bottom:1rem}
.alerta-ok{background:#e3f6ee;color:#136c47}.alerta-erro{background:#fde8e8;color:#a32626}
.form label{display:block;margin-bottom:.9rem;font-weight:600}
.form label small{display:block;font-weight:400;margin-top:.2rem}
input,textarea,select{width:100%;padding:.55rem .7rem;border:1px solid var(--bd);border-radius:9px;font:inherit;background:#fff;color:var(--tx);margin-top:.25rem}
input:focus,textarea:focus,select:focus{outline:2px solid #b7e4d0;border-color:var(--pri)}
label.check{display:flex;align-items:center;gap:.5rem;margin-top:1.6rem}label.check input{width:auto;margin:0}
.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:1rem}
.abas{display:flex;flex-wrap:wrap;gap:.4rem;margin-bottom:1rem;align-items:center}
.aba{padding:.45rem .9rem;border-radius:999px;background:#fff;border:1px solid var(--bd);text-decoration:none;color:var(--tx)}
.aba.ativa{background:var(--pri);border-color:var(--pri);color:#fff}
.aba-novo{display:flex;gap:.4rem;margin-left:auto}.aba-novo input{margin:0;width:170px;padding:.35rem .6rem}
.tabela-wrap{overflow-x:auto}.tabela{width:100%;border-collapse:collapse}
.tabela th,.tabela td{text-align:left;padding:.6rem .5rem;border-bottom:1px solid var(--bd);vertical-align:top}
.tabela th{color:var(--mut);font-size:.8rem;text-transform:uppercase}.tabela .inativa{opacity:.5}.trunc{max-width:260px}
.acoes-linha{white-space:nowrap}.busca{display:flex;gap:.5rem;margin-bottom:1rem}.busca input{margin:0;max-width:340px}
.paginacao{display:flex;gap:1rem;align-items:center;justify-content:space-between;margin-top:1rem}
.lista-cards{display:grid;gap:.75rem}
.item-atend{display:block;background:#fff;border:1px solid var(--bd);border-radius:var(--raio);padding:.9rem 1.1rem;text-decoration:none;color:var(--tx)}
.item-atend:hover{border-color:var(--pri)}.item-topo{display:flex;justify-content:space-between;gap:1rem}.item-msg{margin:.35rem 0}
.item-rodape{display:flex;gap:.5rem;font-size:.85rem}
.chat{background:#e9efe9;border:1px solid var(--bd);border-radius:var(--raio);padding:1rem;max-height:55vh;overflow-y:auto;display:flex;flex-direction:column;gap:.5rem;margin-bottom:1rem}
.bolha{max-width:78%;padding:.5rem .75rem;border-radius:10px;background:#fff;align-self:flex-start;white-space:pre-wrap;word-break:break-word}
.bolha-quem{font-size:.72rem;color:var(--mut)}.bolha-cliente{background:#fff}
.bolha-bot{background:#e8eefc;align-self:flex-end}.bolha-atendente{background:#d9fdd3;align-self:flex-end}
.bolha-sistema{background:#fff4d6;align-self:center;font-size:.85rem;max-width:90%}
.qr-box{margin-top:1.2rem;display:flex;gap:1.5rem;flex-wrap:wrap;align-items:flex-start}.qr-box img{border:1px solid var(--bd);border-radius:10px;background:#fff;padding:6px}
.celular{width:100%;max-width:380px;background:#ece5dd;border:1px solid var(--bd);border-radius:20px;overflow:hidden;display:flex;flex-direction:column;height:560px;box-shadow:0 6px 24px rgba(15,27,45,.12)}
.celular-topo{background:#075e54;color:#fff;padding:.7rem 1rem;display:flex;justify-content:space-between;align-items:center}
.celular-topo .btn{padding:.15rem .6rem}
.celular-msgs{flex:1;overflow-y:auto;padding:.8rem;display:flex;flex-direction:column;gap:.45rem}
.pv-bolha{max-width:82%;padding:.5rem .7rem;border-radius:10px;white-space:pre-wrap;word-break:break-word;box-shadow:0 1px 1px rgba(0,0,0,.12)}
.pv-bot{background:#fff;align-self:flex-start}.pv-cliente{background:#d9fdd3;align-self:flex-end}
.pv-sistema{background:#fff4d6;align-self:center;font-size:.8rem;text-align:center}
.celular-input{display:flex;gap:.4rem;padding:.5rem;background:#f0f0f0}.celular-input input{margin:0}
.pagina-login{display:flex;align-items:center;justify-content:center;min-height:100vh;background:linear-gradient(135deg,#0f1b2d,#17405a)}
.login-card{background:#fff;border-radius:16px;padding:2rem;width:100%;max-width:380px}
.login-card h1{margin-bottom:.25rem}.login-card h1 span{color:var(--pri)}.login-card form{margin-top:1rem}.login-card label{display:block;margin-bottom:1rem;font-weight:600}
@media (max-width:820px){
  .hamburger{display:block}.usuario{display:none}
  .lateral{position:fixed;top:56px;bottom:0;left:0;z-index:30;transform:translateX(-100%);transition:transform .2s}
  .menu-toggle:checked ~ .layout .lateral{transform:none}
  .menu-toggle:checked ~ .layout .fundo-menu{display:block;position:fixed;inset:56px 0 0 0;background:rgba(0,0,0,.35);z-index:25}
  .conteudo{padding:1rem}.grid-2{grid-template-columns:1fr}.aba-novo{margin-left:0;width:100%}.aba-novo input{flex:1;width:auto}
}
.pequeno{font-size:.85rem}.topo-sair{margin-top:1rem;text-align:center}
.segredo{background:#0f1b2d;color:#e8fff4;border-radius:10px;padding:1rem 1.25rem;font-family:ui-monospace,Consolas,monospace;margin:1rem 0;word-break:break-all}
.segredo strong{color:#7ef0b5;font-size:1.15rem;user-select:all}
.alerta-aviso{background:#fff4d6;color:#8a6500}
.status-ok{color:#136c47;font-weight:700}.status-erro{color:#a32626;font-weight:700}.status-aviso{color:#8a6500;font-weight:700}
.tag{display:inline-block;padding:.1rem .55rem;border-radius:999px;font-size:.78rem;background:#eef1f6;color:#475467}
.tag-super{background:#e8e3ff;color:#4a2fb0}.tag-admin{background:#e3f6ee;color:#136c47}
.input-inline{width:70%;display:inline-block;margin:0 .4rem 0 0}